Fluent Support Pro is a powerful WordPress helpdesk and support ticket plugin designed for businesses and individuals to efficiently manage customer inquiries and provide excellent after-sales service. This plugin allows you to handle customer support requests directly from the WordPress dashboard without relying on third-party SaaS solutions.
Fluent Support Pro offers advanced features comparable to professional helpdesk software like Zendesk, Help Scout, or FreshDesk. It supports multi-channel communication, including email, social media, and live chat, ensuring you won’t miss any customer requests. The plugin also includes intelligent ticket assignment, automated workflows, and robust reporting features to help you optimize your customer support process.
This plugin is particularly suitable for e-commerce websites, membership sites, and any WordPress site that requires a professional customer support system. It has an intuitive user interface that is easy to set up and use, making it accessible even for non-technical users. Fluent Support Pro also supports team collaboration, allowing multiple support agents to handle tickets simultaneously, increasing efficiency.
We provide continuous updates to ensure you always have the latest features and security improvements. Whether you are a small business or a large organization, Fluent Support Pro can meet your customer support needs and help you enhance customer satisfaction and loyalty.
🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹 Version Update Log 🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹
The update log for the Fluent Support Pro plugin is as follows:
= 1.8.7 (Date: March 20, 2025) =
* Improvement: Enhanced the UI/UX design of the customer portal.
* Improvement: Added block editor for the updated customer portal layout.
* Improvement: Added recovery options for unfinished Freshdesk ticket migrations.
* Fix: Images pasted directly were deleted after some time.
* Fix: Unable to edit customers without names in the customer list.
* Fix: Attachment issues when creating tickets from Fluent Forms.
* Fix: Issues when deselecting agent permissions.
* Fix: Missing delete option when creating custom fields.
* Fix: Duplicate actions were also created when creating actions in workflows.
* Fix: Advanced filtering did not work when selecting multiple choice options.
* Fix: Unable to assign users to new business boxes if the current business box is restricted to agents.
* Fix: Products not displayed in the WooCommerce widget.
* Fix: Conditional logic for custom fields did not work properly when creating tickets from the management portal.
* Fix: Direct copy-paste image function not working properly in multisite.= 1.8.6 (Date: February 28, 2025) =
* Fix: Text domain consistency: standardized all translation string text domains in the plugin for better internationalization support.
* Fix: Enhanced security: implemented proper data escaping to improve the overall security of the plugin.
* Fix: Media protection: strengthened attachment upload security measures by restricting direct access to image directories and implementing proper file path validation.
